All deposits are non refundable.
All transactions incur a 3% processing charge.
Any cash payments are to be paid in FULL upon arrival of the driver, you cannot make part payments, the full amount of cash has to be paid in full on arrival of the driver.
All customers are only booked in for whatever details that have been agreed on the above booking confirmation any extra drops off, or any changes in the journey will be charged accordingly by the driver or coach hire booking office at the time of the journey.
TERMS & CONDITIONS
Please find below Mybus4u’s terms and conditions of business. These terms are applicable to any person or company who uses our services. Mybus4u terms and conditions By accessing and using our service you accept and agree to be bound by the terms and provision of this agreement. In addition when using our service you shall be subject to any posted guideline or rules applicable to our service. Any participation in this service will constitute acceptance of this agreement. If you do not agree to abide by the above, please do not use our service. Your contract with Mybus4u is subject to the laws and jurisdiction of the United Kingdom.
Unless a deposit has been received by Mybus4u your booking has not been confirmed. By placing your deposit with Mybus4u you are accepting that the terms of this Agreement, which incorporate the information, restrictions and obligations detailed herein. You thereby agree to abide by the entire agreement between Mybus4u and yourself with regards to your booking and your travel arrangements. You also consent to us processing personal information you have supplied to us and other members of your travel party, should this information be provided to us.
Once Mybus4u have received your written confirmation of hire the full terms of payment are to be adhered in line with our terms and conditions. Your contract with Mybus4u is subject to the laws and jurisdiction of the United Kingdom. By placing your deposit with Mybus4u you are accepting that the terms of this Agreement, which incorporate the information, restrictions and obligations detailed herein. You thereby agree to abide by the entire agreement between Mybus4u and yourself with regards to your booking and your travel arrangements. You also consent to us processing personal information you have supplied to us and other members of your travel party, should this information be provided to us. Your contract with Mybus4u is subject to the laws and jurisdiction of the United Kingdom.
Bookings must be paid for in full before the departure date. Mybus4u reserves the right to terminate the booking if the payment has not been made in full unless otherwise agreed in writing.
Payments can be made by BACS, Transfer, Credit or Debit card. All card payments are subject to a surcharge. Mybus4u reserve the right to refuse or terminate a booking should we consider a booking has been placed using deceptive or fraudulent means.
Mybus4u will not be held responsible for financial or personal loss to you or any member of your group in the event of mechanical failures and events beyond its control. Events beyond Mybus4u's control include (but are not limited to) war, threat of war, riots, civil disturbances, terrorist activity, industrial disputes, natural and nuclear disasters, fire, epidemics, traffic congestion, road accidents adverse weather conditions or other maters outside its control technical problems with transport including changes due to rescheduling or cancellation of hire by Mybus4u or alteration of the vehicle or vehicle type for reasons beyond Mybus4u’s control. These terms of conditions advise no responsibility or liability whatsoever can be accepted by Mybus4u known with Mybus4u for any of the above conditions. Both parties expressly recognise in transport such as coach and mini bus hire that in all normal circumstances in business without negligence that delays.
All reasonable efforts will be made to enable Passengers to be reunited with lost property. Lost property found on a coach will be retained and disposed of by the holder in accordance with the Public Service Vehicles (Lost Property) (Amendment) Regulations 1995. Articles found on the coach must be handed over to the driver or Courier of the coach.
Mybus4u cannot accept responsibility for any breakdowns on your hire vehicle, due to means beyond our control Should your vehicle breakdown, Mybus4u will endeavour to find a replacement vehicle for you If for any reason a replacement vehicle cannot be supplied, Mybus4u ourselves. This without further liability cancels the contract.
The Company will not be liable for any loss, damage or delay resulting from the leaving of any item of luggage on board Mybus4u cannot accept responsibility for delays caused by closed or congested roads, villages, towns and cities, hurricanes, other actual or potential severe weather conditions and any other similar events. Whether this affects timings of pick-ups and/or cancellation of the hire.
Should your allocated vehicle be unavailable, Mybus4u will endeavour to match or exceed your booked vehicle with an equivalent or better model. However Mybus4u are unable, to guarantee any specifications to vehicles, including (but not limited to); interior features, possible decorative themes, amounts of inclusive beverages and colour scheme (including body colour) of your vehicle. We will provide through an affiliate partner or network a vehicle as ordered by the Client to undertake the hire in a satisfactory and legal manner.Delays As provided in these terms and conditions no responsibility or liability can be accepted
Due to traffic congestions road accidents, adverse weather conditions, mechanical breakdowns or any other maters outside its reasonable control. We retain the right due to operational reason to supply a replacement vehicle. If the Client due to the above refuses to wait for a replacement vehicle no refund will be settled.
Cancellations will only be accepted via telephone or by writing that has been confirmed as received by Mybus4u . Cancellations will not be accepted via e-mail. Charges are based on how many days before your booked travel date we receive your cancellation notice. The charges are a percentage of the total cost of your booking, your deposit is retained on any cancellation, and however the % payable will be based upon the total amount originally quoted including the deposit. No refund is available 7 days prior to departure.
Amendments to you booking are permitted no later than 7 days prior to hire unless authorized by an agent. We take no responsibility for amendments made unless issued with a new booking confirmation. Please note that in some instances, a major change (such as dates, times and changes by you to the vehicle hired) will be classed as a cancellation and will apply accordingly. An Amendment Fee is charged for any amendment made to your booking. An amendment fee will be in charged addition to any amendment costs resulting in an increase or decrease of the cost of hire. Should we be unable to proceed with an amendment, and you wish to cancel your booking, our standard cancellation policy will apply, in line with your original booking.
Mybus4u reserve the right to change the vehicle requested for a hire by you at any time. This includes (but is not limited to) the colour and the style of the vehicle (including model type). Mybus4u will only do so if we feel the requested vehicle is unfit to carry you and your passengers, Mybus4u cannot guarantee to match your original vehicle. By placing a booking, you are confirming you are accepting this policy, and we will not be held responsible for claims regarding this policy by you against Mybus4u.
Use of prohibited substances and smoking in any your vehicle is banned at all times. Should our drivers become aware of any such transgressions from you or your travelling group. Mybus4u will reserve the right to cancel the hire with immediate effect and eject all passengers at the first safe place to do so. Mybus4u will not be held accountable for any resulting travel costs and Mybus4u will inform relevant authorities
Any damage caused to the vehicle by any member of your party shall become the sole responsibility of you. Any costs associated with repairs and damage must be paid by you in the time frame agreed with Mybus4u . An additional daily charge may be imposed should the vehicle be taken out of commission a daily hire rate effective to that vehicle. Criminal Damage may be reported to relevant persons/authorities.
If you have a complaint about your arrangements please contact our Customer Service Department at the address given at the end of these Terms and Conditions, within 7 days of returning from you hire, to allow your complaint to be investigated by Mybus4u properly. Please write you’re booking reference number on your letter, and include your daytime and evening telephone numbers. Failure to supply any part of this information will result in Mybus4u dismissing your complaint. If you do not give Mybus4u the opportunity to resolve any problem locally by reporting it to your driver (during the hire period), then Mybus4u may not be able to deal positively with any complaint on your return, and dismiss any request from you for refunds and/or compensation.
Mybus4u accepts no responsibility for claims on number of passengers being carried in a vehicle. Any comments made by agents, drivers or suppliers will be classed as a personal opinion and will not represent the views of Mybus4u . We will place a vehicle hire based on the number of passengers that the vehicle you have booked is designed for.
Mybus4u recommends adequate insurances arrangements are in place for events and special occasions booked by you. Therefore we recommends you speak to your Insurance Advisor to ensure adequate cover is arranged for your event/occasion.
Mybus4 authorised to discuss relevant insurance options with you, nor do we offer this type of insurance, and are unable to offer guidance on obtaining cover.
This site and its components are offered for informational purposes only; this site shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted or made available via the site, and shall not be responsible or liable for any error or omissions in that information.
Mybus4u reserves the right to alter or amend these terms and conditions at any time. Should Coach Hire decide to do so, Mybus4u will e-mail these Changes to you on your e-mail address no less than 10 days prior to your event day. You have 7 Days in which to raise an objection to the amendments. Should Coach Hire not receive a reply from you then we will assume you have accepted our new Terms and Conditions, and no correspondence will be entered in to.
No part of these Terms and Conditions affects your rights as a consumer. These Terms and Conditions are in addition to your rights as a consumer